Privacy Policy

Privacy Policy

Effective Date: September 22, 2025

Timbercrest Mansions (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.timbercrestmansions.com), make a reservation, or communicate with us.

By using our website and services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Booking Information: Dates of stay, number of guests, payment details.

  • Payment Information: Credit card numbers and billing addresses (processed securely via third-party payment processors).

  • Technical Information: IP address, browser type, operating system, and browsing behavior via cookies or analytics tools.

  • Communication Records: Emails, inquiries, or other messages exchanged with us.


2. How We Use Your Information

Your information may be used to:

  • Process and confirm reservations.

  • Communicate with you about bookings, services, and promotions.

  • Improve our website, guest experience, and customer service.

  • Comply with legal and regulatory requirements.

  • Send newsletters or marketing communications (only if you opt in).


3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors that assist with payments, email communication, or website hosting.

  • Legal Authorities: When required to comply with laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, sale, or acquisition of Timbercrest Mansions.


4. Cookies & Tracking Technologies

  • Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve performance.

  • You may disable cookies through your browser settings, though this may affect site functionality.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.


6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing communications at any time.

  • Restrict or object to certain data uses.

To exercise these rights, please contact us at [email protected].


7. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal data from minors.


8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites.


9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the new policy.


10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us via email at: [email protected].